This Privacy Policy explains how we collect, use, and protect your personal information when you interact with CareNova.ai.
- Who We Are
CareNova.ai is a brand operated by B4Mind Brand Consulting & Digital Marketing LTD, registered in England and Wales (Company No. 11296210).
Registered address: 2nd Floor, Berkeley Square House, Berkeley Street, W1J 6BD
Contact: info@carenova.ai | +44 20 3695 2872
We provide AI-driven healthcare marketing and operational support to clinics and healthcare professionals.
- What Information We Collect
We may collect the following types of personal data when you interact with our website or services:
- Name, email address, phone number, and job title
- Clinic or company name and contact details
- Communication preferences and records of contact
- IP address, browser type, and usage data (collected via cookies)
- How We Use Your Data
We use your personal information to:
- Respond to enquiries and provide services
- Improve our website, offerings, and user experience
- Send updates, newsletters, and marketing communications (only with your consent)
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
- Legal Basis for Processing
We process your data based on one or more of the following lawful grounds:
- Your consent
- Our legitimate interest in providing services and improving operations
- Fulfilment of a contract or pre-contractual measures
- Legal obligations
- Data Retention
We keep your data only as long as necessary for the purposes stated above or as required by law.
- Sharing Your Information
We may share your data with trusted third-party providers (such as email platforms or CRM systems) who assist us in delivering our services. All third parties are required to comply with strict data protection standards.
- Your Rights
Under UK GDPR, you have the right to:
- Access the data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at info@carenova.ai.
- Cookies
We use cookies to enhance your experience on our website. For more information, see our [Cookie Policy].
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
If you have any questions about this policy or how we handle your data, please contact us at info@carenova.ai
Last updated: 01.05.2025
